At Good Service, we strive to provide a transparent and reliable platform that connects customers with service providers across India. As a marketplace, we facilitate communication between customers and vendors and, in certain cases, may collect payments for featured services or platform-related offerings.
Before making any payment, customers are advised to carefully review the service details, pricing, timelines, and terms provided by the respective service provider. By making a payment through our platform, you acknowledge that you have read, understood, and agreed to this Refund Policy.
Refund eligibility depends on the type of service purchased and the stage of processing. Since many services involve consultation, verification, documentation, administrative work, or coordination with third-party service providers, refunds may not be available once the service has commenced.
Refund requests are reviewed individually after verifying the circumstances and applicable service terms.
Good Service acts as a marketplace connecting customers with independent service providers. Refund policies for services delivered directly by vendors may vary depending on the vendor\\\\\\\'s own terms and conditions.
In such cases, Good Service may assist in facilitating communication between the customer and the vendor but does not guarantee approval of refund requests for vendor-managed services.
Customers may request cancellation before work begins. Once the service has commenced, document verification has started, or the application has been processed, cancellation may not be possible.
Cancellation requests should be submitted as early as possible to improve the likelihood of approval.
If a refund is approved, it will generally be processed using the original payment method. Processing times may vary depending on the payment gateway, banking institution, and payment method used.
Customers will be notified once the refund has been initiated.
If you accidentally make an incorrect or duplicate payment, please contact our support team immediately with your payment details. We will verify the transaction and take appropriate action where applicable.
Good Service provides a platform for connecting customers with businesses and service providers. We do not control the decisions, processing timelines, or approvals of government departments, universities, embassies, employers, or any independent third-party organizations.
Therefore, refunds cannot be claimed solely due to delays, policy changes, document rejection, or decisions made by such external authorities.
If you have any questions regarding this Refund Policy or wish to submit a refund request, please contact our support team with your order details. We will review your request and respond as soon as reasonably possible.
Good Service reserves the right to modify or update this Refund Policy at any time without prior notice. Customers are encouraged to review this page periodically to stay informed of any changes.